Would you like to be part of a technical and international team in a leading company within the elevator sector?

At MP Ascensores, we are looking for an Administrative Assistant (Spare Parts) for the Spare Parts Department to provide administrative support and customer service, managing national and international orders in an efficient, accurate, and service-oriented manner.

This position can be based in Zaragoza, Seville, or Amersfoort.

If you are interested in joining an international company with a strong reputation in the Elevation Sector, working with people who truly #enjoyworking, don’t hesitate to apply! MP could be your great opportunity.

If, in addition, you identify with our MP Way values — #Closeness, #Integrity, #Safety, #Innovation, and #Excellence — MP Ascensores offers you the chance to join a multidisciplinary team and enjoy the experience of working in a positive and open environment, where individual development is key to the company’s growth.

MP Ascensores is a Spanish company with more than 30 years of experience in the Elevation Sector, whose mission is to design and deliver smart mobility solutions. Our purpose lies in the #Manufacturing, #Design, #Installation, #Maintenance, and #Modernization of elevators and escalators to move people and goods in buildings and urban spaces.

If you would like to know more about our references, our MP Way culture, and our #enjoyworking philosophy, please visit our website: https://www.mpascensores.com/

We also invite you to follow our updates on our LinkedIn page: https://www.linkedin.com/company/mp-ascensores-lifts/mycompany/

Follow your Mind, Follow your Heart… #theSMARTCHOICE

A stable position within a long-term professional project
Excellent work environment, with people who truly #enjoyworking
Dynamic and international setting, bringing together different cultures, languages, and nationalities
Competitive salary package, based on experience and the value contributed to the company
Professional development and growth of responsibilities, based on merit

Provide front-line administrative and customer service support to the spare parts department, ensuring fast, accurate, and customer-focused processing of orders received through SOL and FOL.

Actively manage shared email inboxes, respond promptly to customer and supplier inquiries, and ensure all communications are clear, professional, and solution-oriented.

Assist in document management, order follow-up, and coordination between the technical and purchasing teams to deliver outstanding service.

Customer Service and Communication

Monitor shared department email inboxes and respond promptly to all customer and supplier inquiries.
Provide customers with accurate information on order status, availability, and delivery times.
Escalate urgent issues to the relevant team while keeping the customer informed.
Maintain professional, service-focused communication at all times.

Administrative Order Management

Register and track SOL and FOL orders.
Prepare and update order-related documentation.
Assist in material coding to ensure correct identification for customers.
Maintain accurate customer, supplier, and reference data in ERP/CRM systems.

Support for Purchasing and E-commerce

Assist in processing purchase orders to suppliers.
Track international shipments and provide customers with timely updates.
Help maintain up-to-date product listings on e-commerce platforms.